Care operations
A clear path from invoice to approval.
Primacare Living is bringing invoice processing and approvals across its Canadian care network into one governed application.
Primacare LivingAll customer stories
Primacare Living
The challenge
Paper-heavy invoice processes made it difficult to see approval status, apply accounting codes consistently and keep a complete record.
What Luthen is delivering
Invoice information is extracted, checked for duplicates and missing details, and routed through an approval chain. The platform supports different routing rules across care homes.
People make the decision
Accounting-code suggestions include confidence and reasoning. A reviewer confirms, changes or escalates the suggestion; it is not silently auto-approved.
Where it stands
The application is live and expanding across the care network, with a consistent record for the finance team.