01 / Show
Demonstrate the approved process
Capture the normal steps, business rules and examples of exceptions.
Built-in agents
Your team shows the way.
Agents help with the routine.
Luthen can build agents into your application that learn approved workflows from how people perform them, then carry out permitted tasks alongside your team.
An order-review example
Keep the process moving.
Keep people in control.
An employee checks customer information, applies pricing rules and prepares an order. An agent can handle the agreed routine steps, while an unusual discount goes to a person for approval.
Illustrative example. Each agent’s tasks and authority are agreed for the application.
How agents are introduced
A defined job. An approved way to do it.
Begin with a repeatable workflow and expand only as the behaviour is reviewed.
02 / Authorise
Set the boundaries
Decide what the agent may prepare, execute or send for approval.
03 / Review
Refine with your team
Review outcomes and approved corrections as the workflow develops.
Practical capabilities
More than answering questions.
The right tools depend on your systems and the workflow being delivered.
Information
Find and prepare
Search approved knowledge, read documents and prepare business outputs.
Actions
Move work forward
Update permitted records, prepare communications and coordinate tasks.
Exceptions
Involve the right person
Explain what needs attention and route it through the agreed approval path.
Your next step
What repetitive work should your software help with?
Create your account and start shaping the project. Your assigned Technical Customer Success Manager helps you move it forward.
Prefer a conversation? Talk to our team