Laboratory operations
A connected operation, from sample to signed-off report.
IMC is bringing customer onboarding, sample collection, testing, reporting and billing into a governed laboratory application.
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IMC Australia
The challenge
Separate tools and manual handoffs made it harder to keep laboratory work, evidence and reporting connected.
What Luthen is delivering
A shared application connects customer onboarding and quotes with sample collection, test worksheets, reporting and billing. Access is organised by department and region.
Control at each step
Results move through entry, checking, authorisation and locking before release. The verification chain keeps the right reviewers involved.
Where it stands
Parts of the laboratory are live on Luthen, with remaining legacy data and workflows moving across as the rollout continues.